But there’s one agency that knows: The FTC is sitting on hundreds of complaints from users who were scammed while trying to download Canon printer drivers. This, of course, leads people to try other sites they find through Google.Ĭanon did not respond to multiple requests for comment, and it’s unclear the company understands just how prolific these scammers are. In fact, while trying to load, a legitimate site, Gizmodo encountered an unexplained error. One of the problems that allows Canon users to get scammed is that the company’s official website doesn’t always work. But we’re publishing the list of them here because it’s important to see just how similar these domains are to the real thing. There are also phone numbers on many of the sites that connect users with scammers who try to sell “support” packages while actually just stealing money.Īgain, these are all scam websites, and you shouldn’t visit them. Other times, the scammers would lure the unsuspecting victims into handing over remote access to their computers. Sometimes, the scammers would simply ask for money to fix the imaginary problem. After that, a chat box would appear and “customer service” would offer to diagnose the problem.
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The hapless users found themselves on a number of different sites where the fake drivers would fail to download. The complaints are filled with tales of people who were simply trying to find a Canon driver for their printers. FTC Complaints about Robinhood, Binance, AirBnb, Venmo, and Tinder have revealed similar patterns in the problems users face when using these internet companies’ services. Gizmodo discovered the fake websites by filing a FOIA request with the Federal Trade Commission (FTC) for consumer complaints about Canon. Gizmodo has found several fake websites run by scammers who claim to offer legit Canon printer drivers, a type of software that allows your operating system to control a specific piece of hardware.
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